Research shows that User Identification Friction is an enemy of Customer Experience with more than 70% of users abandoning an interaction due to frustration with an identification process.
Improve the identification process and win the Customer Experience Battle. ValidVoice brings a new dimension to the Identification Environment.
When you begin an interaction with an effortless Authentication/Identification process, you empower your applications and staff to provide real value to your clients. This value helps in improving Customer Experience.